Consider the next, right career move (after Covid-19)

Consider the next, right career move (after Covid-19)

IMSA Search Members summarise the situation the labour market and encourage CEOs to think about it in terms of… opportunity. While countries are loosening Covid-19 restrictions, many people are facing quite a dilemma. Managers are thinking “what’s their next career...
Customer Service Drives Value and Growth

Customer Service Drives Value and Growth

Whether B2B or B2C, providing a superior experience for customers drives success. In the chaos brought about by Covid, work became remote, and customers doubled down on online purchasing. Businesses built new platforms to meet online demand, and customer service (CS)...
Job Titles Today

Job Titles Today

Tectonic shifts in the work world are driving the creation of new positions and accompanying titles. To stay current and fuel growth, management must continually identify new priorities and create corresponding jobs with direct responsibility for these new priority...
Reimagining Corporate Purpose As We Start 2022

Reimagining Corporate Purpose As We Start 2022

As 2022 begins, many of us thought we would be putting the COVID-19 pandemic behind us and charging full steam ahead into a post-COVID world. However, with the emergence and rapid spread of the Omicron variant, as cases continue to increase around the world, we must...